Privacy Policy

  1. Last Updated: 10/10/2024

    At Atwood Cycle Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website and make purchases from our store. By using our services, you agree to the terms of this Privacy Policy.

    1. Information We Collect

    1.1 Personal Information

    We may collect personal information from you when you:

    • Create an account
    • Place an order
    • Subscribe to our newsletter
    • Contact us for support
    • Participate in promotions or surveys

    The types of personal information we may collect include:

    • Name
    • Email address
    • Phone number
    • Billing address
    • Shipping address
    • Payment information (credit/debit card details)

    1.2 Non-Personal Information

    We also collect non-personal information automatically when you visit our website. This may include:

    • IP address
    • Browser type and version
    • Operating system
    • Pages visited on our site
    • Time and date of visits
    • Referring website URL

    1.3 Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us:

    • Recognize you on future visits
    • Understand user preferences
    • Analyze site traffic and usage patterns

    You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

    2. How We Use Your Information

    We use the information we collect for various purposes, including:

    • To process and fulfill your orders
    • To communicate with you about your account, orders, and promotions
    • To improve our website, products, and services
    • To personalize your shopping experience
    • To conduct market research and analysis
    • To prevent fraud and ensure security

    3. Sharing Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential and use it only for the purposes for which we disclose it to them.
    • Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
    • Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.

    4. Data Security

    We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

    • Encryption of sensitive information during transmission (using SSL technology).
    • Regular security assessments and updates to our systems.
    • Limiting access to personal information to authorized personnel only.

    However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

    5. Your Rights

    You have certain rights regarding your personal information, including:

    • Access: You have the right to request copies of your personal information.
    • Correction: You have the right to request that we correct any inaccuracies in your personal information.
    • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
    • Objection: You have the right to object to our processing of your personal information in certain situations.

    To exercise these rights, please contact us using the contact information provided below.

    6. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

    7. Children’s Privacy

    Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    Atwood Cycle Shop
    Email: contact@atwoodcycleshop.com
    Phone: +1 (614) 385-0933